Introduction
I spent a few years with someone who did property management. I
learned a lot by watching what he did and did not do. I am still
amazed at how many mistakes this person has made and still continues
to make. I cannot change him, but I can hopefully impress upon you
some of the things you should be doing versus what you should not be
doing.
San Francisco Real Estate Management: Three Things To Be Aware Of
1) You are running a business when you become part of the Property
Manager in San Francisco team. You may not be one of the
higher-ups, but you are part of the team. You are responsible for
what does and does not happen. Everything you do is going to come
back to you. It is part of your job to make things run smoothly. It
is your job to take care of any client complaints that come across
your desk in a timely manner.
2) Your job is to weed out the bad apples from the bunch. Do you keep
getting a bad crowd looking to take up residence on your property?
This is a common thread. They all have something in common. It is
you. You are the one who lets the bad seeds come in and reside, while
you throw out the good apples in the bunch.
What can you do as part of the San Francisco Real Estate Management
Team?
You need to be tough. You need to lay down the law. You also need to
have a tougher screening process than the one you have in place. Take
a page from Commercial
Property Management in San Francisco. Speak with the owners of
this property management firm. Find out what they are doing and try
to learn from them.
The Bad Apples
The reason you keep letting the bad apples in is that you want them
there. You are actively seeking them out, just like this one guy was
doing. You may not be doing it directly, but you are indirectly doing
it. You can make amends by taking a look at your screening process.
What are you doing wrong? What are you doing right? Fix what needs to
be fixed. Do not be afraid to tell someone you do not want them
there.
3) You can listen to those who live on your property. Some complaints
are valid. Some residents are not complaining for the sake of
complaining. Some of them have real issues they need to deal with.
Are you willing to take a look at their problems with an open mind
and heart? The longer you go on ignoring certain complaints, the more
you leave the door open for them to leave.
Becoming part of the team in real estate property management is the
easy part. Living up to the job description is where the real work
comes in.
